If you’re in the pharmaceutical industry, you must know that customer relationship management (CRM) is essential to success.
It’s so important that your CRM system should be one of your top priorities for 2022.
So, what is the best CRM for pharma companies? Here are the top 10 CRMs for pharma companies in 2022:
CRMs for pharma offer a wide range of features and functionalities that can help pharma companies manage their sales, marketing, customer service, and other operations.
With the right CRM software, pharma companies can boost productivity while streamlining their processes.
Table Of Contents
Kapture CRM Reviews
The pharmaceutical industry is complex and highly regulated. It can be challenging to stay on top of everything when there are so many moving parts. That’s where Kapture CRM comes in.
Kapture CRM is a cloud-based CRM software designed specifically for the pharmaceutical industry.
It helps pharmaceutical companies keep track of their customers, sales, and marketing campaigns.
With Kapture CRM, pharmaceutical companies can manage their customer relationships more effectively and increase sales.
Kapture CRM is a cost-effective solution that can save pharmaceutical companies time and money.
Features
- B2B Helpdesk System
- Inventory Management
- Compliant Management
- API Integrations
- Operation Management
- Resource & Knowledge Management
- Personalized Reports
- Central Repository
Integrations with other tools
- Magento to CRM
- Shopify Store integration
- Facebook, Instagram, WhatsApp
- DHL, Blue Dart, Delhivery
- SAP, Oracle, Microsoft Dynamics 365, Knowlarity
Kapture CRM Pricing
- Free Trial
- Plans start at Rs 1499
Napdeals Ratings and review
Kapture CRM offers all needed integrations and features that are very much needed for pharma firms. So we are giving it 4.5 stars.
Bpm’Online Pharma CRM
Bpm’Online CRM is probably the most agile CRM for pharma companies of all sizes to boost sales, service, and operations.
It allows complete management from sales to internal management of teams to enable a successful sales story with a smooth structure.
Features
- Key Account Management
- Cycle Activities Planning
- Unified Customer Database
- Contact Centre Automaton
- Preconfigured industry specific Graphs and reports
- Duplicate detection
- Merge Mechanisms
- Call logging
- Lead scoring
Integrations with other tools
- Integrates with the majority of third-party tools
bpm’online crm pharma Pricing
- Free Trial
- The price starts at $25 per month
Napdeals Ratings and Review
Napdeals rates it 3.5 stars out of 5 stars hence the company is providing decent features and services.
Veeva CRM For Pharma
Veeva CRM is a cloud-based software solution that helps pharmaceutical companies manage customer relationships.
It provides a single, integrated view of customers, helps companies manage customer data, and enables sales and marketing teams to work together more effectively.
Veeva CRM is built on the Salesforce platform and offers a wide range of features and capabilities.
Veeva was founded in 2007 and has more than 1000 major industry customers.
Features
- Reporting and Analytics
- Third-Party Integrations
- Activity Dashboard
- Customer Database
- Contact Management
- Document handling and Storage
- Interaction Tracking
- Workflow Management
- Territory Management
Integrations with other tools
- Salesforce Sales Cloud, Salesforce Platform
- Adobe Acrobat Sign
- Sisence
- Pipefy
- ON24
- Board
- Guidebook
- DBxtra
- Workato
- Mobile Locker
- SpotMe
- Oracle Eloqua
- Alida CXM and Insights Suite
- MainEDC
- Bedrock Data
- SAP Roambi
Veeva pharma CRM Pricing
- Free trials
- Price on Demand
Napdeals Ratings and review
According to its features and services, Napdeals gives it 4 stars as all needed features are available for pharma industries.
StayinFront Pharma CRM
One of the industries with the most regulations worldwide is the pharmaceutical one.
Drug companies must have a system in place to manage customer interactions and ensure compliance with regulations.
StayinFront CRM for Pharma is a cloud-based CRM solution that helps life science companies manage customer relationships and meet compliance requirements.
StayinFront CRM for Pharma includes features such as territory and quota management, sample tracking, event management, and more.
StayinFront was Founded in 2000 with more than 800 active leading customers and growing.
Features
- Innovative in-store selling tools
- Dedicated Pitchbook
- Compelling sales stories generation
- Multimedia and Analytics
- Integrations with SAP, Oracle, and other ERP systems
- Scalability and secure
Integrations with other tools
- MedPro Systems
- TouchRx CRM
- StayinFront’s TouchCG
Stayingfront CRM Pricing
- Free Trial available on the official site for
- Price on Contact
Napdeals Ratings and review
According to its offerings and other functions we reviewed, we give it 3.5 stars.
Read More: Best Real Estate CRM Software
CRMNEXT Pharmaceutical CRM
Looking for CRM software that is tailored specifically for the pharmaceutical industry? CRMNEXT is the perfect solution!
This powerful CRM software helps organizations manage customer relationships, sales, and marketing activities for the pharma sector.
With CRMNEXT, you can streamline your processes, improve customer satisfaction, and boost your bottom line.
CRMnext has currently 3,25,000 + users with top leading customers. CRMnext was founded in 2001 with current employees of 1000+.
Features
- Intelligent automated lead assignments
- Context-based coaching tips for field reps
- Value-based relationships to segment customers
- Focused contacts program
- Mange and capture service request
- Embedded analytics, activity patterns, portfolio data
Integrations with other tools
- Magento 2
- Healthcare Data Standards
- Electronic Prescribing
- Patient Portals
- Practice Management Systems
- Electronic Health Records
CRMnext Pharma CRM Pricing
- Free Trial
- Pricing on contact
Napdeals Ratings and review
Napdeals rates it at 3.5 stars according to its offerings and services to customers.
Read More: Sales CRM Monday.com Review, Features, Pricing
Synergistix Pharma CRM
Synergistix CRM is a cloud-based customer relationship management solution.
It enables healthcare and pharmaceutical organizations to manage their customer relationships more efficiently and effectively.
By consolidating customer data into a single platform, Synergistix CRM provides organizations with a 360-degree view of their customers, helping them to better understand their needs and preferences.
In addition, Synergistix CRM offers powerful marketing and sales tools that can help healthcare and pharmaceutical organizations boost their sales and improve their customer relationships.
With its powerful automation capabilities, Synergistix CRM can help organizations to improve their customer engagement, increase their sales, and reduce their costs.
Synergistix was founded in 1997 and its leading customers are Acorda, Avion, Everett, Stayma, and Lupin.
Features
- Automation for tasks
- Flexibility for a variety of business
- Data management
- Reporting
- Call Planning
- Territory management
- Geo-Targeting
- CATS electronic signature
Integrations with other tools
- QuickBooks, Xero, and FreshBooks are a few examples of accounting software
- eCommerce platforms, such as Shopify, WooCommerce, and Magento
- Marketing tools, such as MailChimp, Constant Contact, and Hootsuite
- Customer support applications, such as Zendesk and Freshdesk
- Live chat software, such as Zopim and Olark
synergistix Pharma CRM Pricing
- Free Trial
- Contact to get the pricing list
Napdeals Ratings and review
After carefully reviewing the CRM offerings, services, integrations, and features, Napdeals rate it 4 stars out of 5.
Medismo Pharma CRM
Medismo Pharma CRM is a cloud-based customer relationship management system designed specifically for the pharmaceutical industry.
It helps pharmaceutical companies manage customer data, sales, and marketing efforts in one central place.
The system includes features such as a CRM database, order management, a customer portal, and more.
Features
- Lead Management
- Contact management
- Opportunity management
- Quota management
- Reporting
- Document Storage
- Billing & Invoicing
- Activity Dashboard
- Claims Management
- Role-Based Permissions
- Task Scheduling
- Appointment Management
- Compliance Management
- Charting
- Calendar Management
- Records Management
- Status Reporting
Integrations with other tools
- HubSpot Sales
- Salesforce
- Zoho CRM
- Microsoft Dynamics
- SugerCRM
Medismo Pharma CRM Pricing
Napdeals Ratings and review
Medismo Pharma CRM offers lots of useful features for pharma and integrations are universal too. After carefully reviewing its offerings, Napdeals gives it 4 stars out of 5.
PharmaCODE Pharma CRM
PharmaCODE Pharma CRM is designed to help pharmaceutical sales reps manage their customer relationships and interactions.
It enables users to track customer contact history, customer profiles, and opportunities.
Additionally, the solution provides tools to help sales reps develop proposals and track their sales pipeline.
PharmaCODE was founded in 1998 in Lithuania. The current customer base is around 1000+ including leading companies.
Features
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Qualification
- Marketing Automation
- Quotes/Estimates
- Segmentation
- Task Management
- Territory Management
- Claims Management
- Electronic Signature
- Forms Management
- Pill Database
Integrations with other tools
- Salesforce CRM: Salesforce CRM can be integrated with a number of different systems, including accounting, ERP, and marketing automation.
- SAP CRM: SAP CRM can be integrated with a number of different systems, including accounting, ERP, and marketing automation.
- Oracle CRM: Oracle CRM can be integrated with a number of different systems, including accounting, ERP, and marketing automation.
- Microsoft Dynamics CRM: Microsoft Dynamics CRM can be integrated with a number of different systems, including accounting, ERP, and marketing automation.
- SugarCRM: SugarCRM can be integrated with a number of different systems, including accounting, ERP, and marketing automation.
PharmaCODE Pharma CRM Pricing
- Free trial
- The cost of the fundamental plan begins at $10.
Napdeals Ratings and review
Price is very low and good for small businesses. As per the out deep review, Napdeals rates it 3.5 stars out of 5.
actisCRM CRM For Pharma
One of the sectors that are subject to the most regulation worldwide in the pharmaceutical industry.
Pharmaceutical companies are required to track and report on a variety of data points, from clinical trials to patient information.
This data is critical to the success of the industry, but it can be difficult to manage.
actisCRM is a cloud-based customer relationship management (CRM) system designed specifically for the pharmaceutical industry.
actisCRM helps companies manage their customer data, sales pipeline, and marketing campaigns in one place.
This makes it easy to track the success of various marketing initiatives and see which ones are most effective.
In addition, actisCRM can help companies manage and comply with regulatory requirements.
If you are looking for a CRM system that can help your pharmaceutical company succeed, actisCRM is a great option to consider.
Actis was founded in 2001 and has been delivering great service since then. Currently, it has a great number of customers and rising.
Features
- Key account management
- Detailed reporting dashboards
- Salas and matrices dashboard
- EDA connectivity
- Powerful data searches
- Automated and transparent reports
- Client administration tools
Integrations with other tools
- Salesforce
- QuickBooks
- Zendesk
- MailChimp
- Easy to connect to other software
actisCRM Pricing
- Free trial
- Price on Contact
Napdeals Ratings and review
ActisCRM offers decent features and integrations with free trials. But the price is available only on contact. After carefully reviewing it, we are giving it 3.5 stars out of 5.
Inova CRM For Pharma
Small businesses have a lot on their plate. They need to juggle marketing, sales, customer service, and so many other moving parts.
It can be tough to stay organized and keep track of everything.
Software for managing customer relationships (CRM) can help in this situation.
CRM software helps small businesses manage their customer data, track sales and marketing efforts, and streamline customer service.
Inova CRM is a great option for small businesses. It’s incredibly user-friendly and affordable, and it has all the features you need to keep your business running smoothly.
If you’re looking for a CRM solution for your small business, Inova CRM is worth a look.
Inova was founded in 2010 with current users of more than 200 leading pharma companies and manufacturers.
Features
- Target audience management
- Customer segmentation
- Campaign planning and organizing
- Social media campaign management
- Customer feedback, opportunity creation
- Inter-team workflow facilitation
- Reporting and campaign analysis
- SMS and email services integration
Integrations with other tools
- Cortellis
- Outlook Add-in
- Bio Connector
- Other Custom integrations
Inova Pharma CRM Pricing
Napdeals Ratings and review
Inova has a great offering with a great website easy to browse and choose your CRM and buy it. It has other customer integrations support and useful features. Napdeals gives it 4 Stars out of 5.
Conclusion
Above are the best top 10 CRM for pharma companies suitable for all sizes of business and with great overall features, prices, and integrations. If you are interested in any of the above, feel free to visit.
Read More: